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AI for E-Commerce & Retail

Foundations for E-Commerce

Where AI Fits in Running a Store

Where AI Fits in Running a Store — Quick Check

Customer Data & Privacy Basics

Customer Data & Privacy Basics — Quick Check

Setting Up Claude for Your Store’s Workflow

Setting Up Claude for Your Store’s Workflow — Quick Check

Platform Considerations (Shopify, WooCommerce & Beyond)

Platform Considerations (Shopify, WooCommerce & Beyond) — Quick Check

Product & Content

Writing Product Listings That Convert

Writing Product Listings That Convert — Quick Check

SEO-Friendly Descriptions at Scale

SEO-Friendly Descriptions at Scale — Quick Check

Ad Copy & Campaign Content

Ad Copy & Campaign Content — Quick Check

Email & SMS Campaign Drafting

Email & SMS Campaign Drafting — Quick Check

Customer Experience & Growth

Customer Service Response Drafting

Customer Service Response Drafting — Quick Check

Review & Complaint Management

Review & Complaint Management — Quick Check

Sales Data & Competitor Research

Sales Data & Competitor Research — Quick Check

Capstone — Your Store’s AI Playbook

Capstone — Your Store’s AI Playbook — Quick Check

Customer Data & Privacy Basics — Quick Check

AI for E-Commerce & Retail
Foundations for E-Commerce
Customer Data & Privacy Basics
Customer Data & Privacy Basics — Quick Check

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Question 1 of 3

1. Question

A customer emails about a damaged order. You want Claude’s help drafting a reply. What should you paste in?

Their full name, email, shipping address, and the complaint, exactly as received
Correct Incorrect Correct answer

The product, the issue, and what they're asking for — with name and contact info removed
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Nothing — Claude can never help with customer-specific replies
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Their order number and payment card's last 4 digits, for reference
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Question 2 of 3

2. Question

You’re about to paste a spreadsheet export of last month’s orders into Claude for a sales summary. What’s the safest approach?

Paste the full export as-is, since it's for internal use only
Correct Incorrect Correct answer

Remove customer name, email, and address columns first, keeping product and dollar-amount columns
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Only paste it if the store is on WooCommerce, not Shopify
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Convert it to a PDF before pasting, which removes personal data automatically
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Question 3 of 3

3. Question

Which of the following should never be pasted into a Claude conversation under any circumstance?

A product's SKU and price
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Aggregate weekly sales totals by category
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A customer's full credit card number
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The text of a public 3-star review
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