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AI for E-Commerce & Retail

Foundations for E-Commerce

Where AI Fits in Running a Store

Where AI Fits in Running a Store — Quick Check

Customer Data & Privacy Basics

Customer Data & Privacy Basics — Quick Check

Setting Up Claude for Your Store’s Workflow

Setting Up Claude for Your Store’s Workflow — Quick Check

Platform Considerations (Shopify, WooCommerce & Beyond)

Platform Considerations (Shopify, WooCommerce & Beyond) — Quick Check

Product & Content

Writing Product Listings That Convert

Writing Product Listings That Convert — Quick Check

SEO-Friendly Descriptions at Scale

SEO-Friendly Descriptions at Scale — Quick Check

Ad Copy & Campaign Content

Ad Copy & Campaign Content — Quick Check

Email & SMS Campaign Drafting

Email & SMS Campaign Drafting — Quick Check

Customer Experience & Growth

Customer Service Response Drafting

Customer Service Response Drafting — Quick Check

Review & Complaint Management

Review & Complaint Management — Quick Check

Sales Data & Competitor Research

Sales Data & Competitor Research — Quick Check

Capstone — Your Store’s AI Playbook

Capstone — Your Store’s AI Playbook — Quick Check

Capstone — Your Store’s AI Playbook — Quick Check

AI for E-Commerce & Retail
Customer Experience & Growth
Capstone — Your Store’s AI Playbook
Capstone — Your Store’s AI Playbook — Quick Check

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Question 1 of 3

1. Question

What is the central idea behind building a personal ‘AI playbook’ for your store, rather than just knowing the individual techniques from this course?

A playbook is required to use Claude for business purposes
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Turning good prompts and workflows into a repeatable, reusable routine compounds the time savings far more than using great prompts once and starting over each time
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It replaces the need for a store profile
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It automates every part of running the store without review
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Question 2 of 3

2. Question

According to the playbook framework in this lesson, which of the following should always stay a human decision, never fully delegated to a Claude draft?

The wording of a product bullet point
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The actual resolution offered to a customer, such as a specific refund or replacement
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The subject line options for a promotional email
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A first-draft reply to a positive review
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Question 3 of 3

3. Question

A store owner builds their AI playbook once and doesn’t revisit it for a year. What does this lesson suggest about that approach?

That's ideal — a playbook should never change once created
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The playbook should be revisited periodically, since prompt templates and the store profile itself may need updating as the business changes
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Playbooks expire automatically after 30 days
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Only the pricing section of a playbook ever needs updates
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